The reversal of self checkouts has been one I've seen spottily, but I do totally agree. I've seen some Walmarts close their self checkout while others keep them open. I guess each store may do their out loss calculations and take action based on that.
I personally like self-checkout a lot. At the grocery store I used to go to, I swear I could get my stuff scanned and bagged in half the time as the cashier, and that's not counting the time waiting in limited lines (since there are usually way more self checkouts so the time-to-first-scan is also lower). Very slow and they seemed to hate small talk (also a let down, because the only redeeming part of a manned line to me is casual conversation with the cashier and those in line).
I personally like self-checkout a lot. At the grocery store I used to go to, I swear I could get my stuff scanned and bagged in half the time as the cashier, and that's not counting the time waiting in limited lines (since there are usually way more self checkouts so the time-to-first-scan is also lower). Very slow and they seemed to hate small talk (also a let down, because the only redeeming part of a manned line to me is casual conversation with the cashier and those in line).