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> do we really need a vacuum cleaner connected to a proprietary cloud?

"Really need" is a such a high bar that you're basically ensuring a "no" answer, so why ask? Rhetorically?

I think there are features that can benefit from some sort of off-device (eg: proprietary cloud) server. I also think that the percentage of customers who would want to self-host this is inconsequentially small, so the vendor has a compelling reason to build a proprietary cloud solution, but not much of a compelling reason to make it open.

But two things can be true at the same time: there could be uses for a vendor's proprietary cloud, and the vendor could (through malice, incompetence, etc) end up being a bad actor.

Personally, I'd argue that any vendor that bricks devices should legally owe their customers a (at the very least prorated) refund on what they paid for the device, but I'm not going to hold my breath waiting for consumer protections from any country I've lived in so far.



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