I used Carvana for the first time this past year and found the experience very good as a buyer.
The price was reasonable for what I bought, they delivered the car directly to my place and handled all of the registration in CA (came with dealer plates, and the CA DMV paperwork and plates arrived in the mail within weeks).
It may be a terrible place to invest (I have no actual opinion on this, I'm just commenting based on the contents of the linked report) but I have no complaints about them as a customer.
The price was reasonable for what I bought, they delivered the car directly to my place and handled all of the registration in CA (came with dealer plates, and the CA DMV paperwork and plates arrived in the mail within weeks).
It may be a terrible place to invest (I have no actual opinion on this, I'm just commenting based on the contents of the linked report) but I have no complaints about them as a customer.