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> I closed my paid account, they claimed I owe them money, and the only way of replying is to log in with said non-existent account.

What about sending them a physical, certified letter? Have your lawyer write it.



Their only legal address is in the US. I'm in the UK, and stopped short of looking for a solicitor who would be able to handle this. I'm still considering filing a complaint with the UK Telecoms regulator 'Ofcom'.

The punchline is that the American collections agency they use actually do respond to email and (I believe) dealt with it. But for it to go as far as a collections agency was nuts.


Don't they have a legal address in the UK, like for tax purposes?

> I'm still considering filing a complaint with the UK Telecoms regulator 'Ofcom'.

You should!


Nope. I was doing business with Google Ireland. For a while we were all in the EU though...

But the threatening emails came from Mountain View.

This page is all you get: https://support.google.com/faqs/answer/6151275


That shouldn't stop you from contacting Google Ireland. They are part of the same company and are their local legal presence after all. If you send them a certified letter and they sign for it, that's it.




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