> I don't see why people are entitled to products and services forever, and then hate the company if they try to be sustainable but also hate them if they abandon it.
Nobody is entitled to anything. Users aren't entitled to free services/products in perpetuity, but the other side of the coin is that companies also aren't entitled to those users. Nor companies are entitled to being free of any criticism.
Nobody is entitled to anything. Users aren't entitled to free services/products in perpetuity, but the other side of the coin is that companies also aren't entitled to those users. Nor companies are entitled to being free of any criticism.